І. General
1. These rules regulate the use of services, the purchase and delivery of products (goods) offered to users on the website of the ME “Social Enterprise for People with Disabilities – Plovdiv” – social-plovdiv.eu with BULSTAT 0004715040779, referred to below SUPPLIER.
2. social-plovdiv.eu is an electronic page (website) through which every USER is given the opportunity to purchase the products (goods) offered by the SUPPLIER.
3. social-plovdiv.eu is managed by ME “Social Enterprise for People with Disabilities – Plovdiv”, a municipal enterprise within the meaning of Art. 52 of the Law on Municipal Property, with headquarters and address of management:
Plovdiv, 102 Tsarigradsko Shose Blvd
Plovdiv, 102 Tsarigradsko Shose Blvd
BULSTAT: 0004715040779
Phone: +359 878 117 828
ІІ. Concepts used
1. These general terms and conditions regulate the relations of sale, delivery and payment of products (goods) between the SUPPLIER and any person (hereinafter referred to as “USER” for short) who uses the website and/or the products (goods) provided through it.
2. The products (goods) subject to these general terms and conditions, provided by the SUPPLIER to the USER, are predetermined in terms of their type and characteristics, and are provided to the USER against payment of a certain price and in compliance with these terms and conditions.
3. A USER within the meaning of these general terms and conditions is any able-bodied individual or duly registered legal entity. USERS within the meaning of these general conditions are of two types:
A) “Registered” – USERS who register on the website of social-plovdiv.eu by duly completing an electronic application form (form) for registration.
B) “Unregistered” – USERS who visit the social-plovdiv.eu page without performing the necessary registration actions.
4. “Site/platform/internet page” – an internet resource expressed in files, programs, text, sound, picture, image and/or other materials accessible through the social-plovdiv.eu domain.
5. “Direct marketing” – advertising or other messages to offer goods and services to users, by mail, telephone or in another direct way.
6. These terms and conditions are published on the website social-plovdiv.eu and are considered accepted by the USER upon entering the site.
7. Courier – a licensed postal operator that provides services for sending and delivering goods.
ІІІ. Platform feature
1. social-plovdiv.eu is a web page and e-commerce platform available at an Internet address, through which USERS have the opportunity to conclude contracts for the purchase and sale- delivery of the goods offered by the SUPPLIER on the platform, including the following:
1.1. To register and create a profile to view the PROVIDER’s electronic store and use the additional services to provide information;
1.2. To review the goods, their characteristics, prices and terms of delivery;
1.3. To enter into contracts with the SUPPLIER for the purchase and sale-delivery of the goods offered on the social-plovdiv.eu platform;
1.4. To receive information about new products offered by the SUPPLIER on the social-plovdiv.eu platform;
1.5. To make electronic statements in connection with the conclusion or execution of contracts with the SUPPLIER on the social-plovdiv.eu platform through the interface of the page available on the Internet;
1.6. To be notified of the rights arising from the law, primarily through the interface of the social-plovdiv.eu platform on the Internet;
1.7. To exercise their right to opt out, where applicable, under the Consumer Protection Act.
2. The SUPPLIER on the social-plovdiv.eu platform organizes the delivery of the goods and guarantees the rights of the USERS provided for by law, within the framework of good faith, accepted in practice and current law.
3. USERS conclude a contract with the SUPPLIER on the social-plovdiv.eu platform for the purchase and sale of the goods, as The contract is concluded in Bulgarian and is stored in the SUPPLIER’s database in the platform.
4. By virtue of the contract concluded with the USERS for the purchase and sale of products (goods), the SUPPLIER on the social-plovdiv.eu platform undertakes to organize the delivery to the USER of the goods specified by him through the platform interface. USERS have the right to correct errors when entering information no later than submitting the statement on concluding the contract with the SUPPLIER on the social-plovdiv.eu platform.
5. The USER and the SUPPLIER on the social-plovdiv.eu platform agree that all statements between them in connection with the conclusion and execution of the sales-contract can be made electronically and through electronic statements within the meaning of the Electronic Document Act and the electronic signature and Art. 11 of the Electronic Commerce Act.
6. By power of these General Terms and Conditions, it is considered that the electronic statements made by the USERS of the site were made by the persons indicated in the data provided by the USER during registration, if the USER has entered the corresponding name and password for access.
ІV. Registration on the platform social-plovdiv.eu
1. Every USER has the opportunity to register on social-plovdiv.eu by filling in the relevant electronic application form for registration and expressing agreement with these terms of use.
2. By ticking the box “I agree with the General Terms and Conditions” and pressing the virtual button “Register”, the USER makes an electronic statement in the sense of the Law on Electronic Documents and Electronic Signatures. With this statement, the USER declares that he is familiar with the present conditions, accepts them and undertakes to comply with them. The electronic statement made in this way acquires the quality of an electronic document in the sense of the Law on Electronic Signatures when it is recorded on a corresponding medium in the server maintained by the SUPPLIER, owner of social-plovdiv.eu, through a generally accepted standard for conversion in a technical way, making its reproduction possible.
3. Each USER must provide a valid email address for correspondence and consent to any future correspondence between him and the SUPPLIER being carried out electronically at the email address specified by him.
4. The SUPPLIER confirms the USER’s registration by sending a letter to the email address specified by the USER. By creating an account of the USER, a contractual relationship arises between him and the SUPPLIER.
5. The USER declares that the data he provides during the registration process is true, complete and accurate and, if the latter changes, he will update them in a timely manner. In case of provision of incorrect data, the SUPPLIER has the right to terminate immediately and without notice the maintenance of the USER’s registration.
6. When filling out the electronic application form for registration, the USER specifies a username and password. In case the chosen username is already taken, the USER should choose another one that is not registered by another USER.
7. The SUPPLIER is not responsible for the registered user name that affects the rights of third parties and in particular the right to a name or other personal rights, the right to a trade name (company), the right to a trademark or other intellectual property rights.
8. Full responsibility for the protection of his password, as well as for all actions carried out by him or by a third party using the profile, is worn entirely by the USER.
V. Offered products (goods)
1. social-plovdiv.eu provides its users with the opportunity to purchase products (goods) of different nature and content against payment of a fixed price in Bulgarian leva including taxes and fees. The price does not include shipping costs.
2. social-plovdiv.eu provides a detailed description of the product, the materials of which it is composed, as well as other useful information for each product that is offered for sale.
VІ. Use of the Platform
1. The products (goods) found on social-plovdiv.eu do not constitute a legally binding offer within the meaning of the Commercial Law. social-plovdiv.eu offers an online catalog of products produced by ME “Social enterprise for people with disabilities – Plovdiv”, available in certain quantities.
2. By entering the site social-plovdiv.eu, the USER declares that he will comply with the present general conditions when using it, every link and section of it, as well as with the emergence, development and termination of any legal relationship arising as a result of the use on the site.
3. The terms of use of the social-plovdiv.eu platform in themselves constitute a contract that each USER concludes with the SUPPLIER in his capacity as the owner of the site.
4. Binding to the terms of use is applicable both to the current configuration of the site and to all changes made to it in the form of additional amendments, removal or addition of new links, sections and others.
5. The SUPPLIER reserves the right to unilaterally change, amend and add to these terms and conditions, and is not obliged to expressly notify the USER. Any changes to the conditions that the SUPPLIER makes will be published on this page and every USER has free access to them. Changes take effect immediately after they are posted. It is the USER’s responsibility to familiarize himself with the General Terms and Conditions before each use of social-plovdiv.eu.
6. If the User expressly states that he rejects the changes by submitting a written notification to the email address legal@social-plovdiv.eu, it is considered that the contractual relationship between the parties is terminated and the SUPPLIER has the right to deactivate or delete the user profile of the USER.
7. SUPPLIER may change or discontinue any aspect or feature of its site at any time, including ceasing to offer a particular product or products.
8. The SUPPLIER is not responsible for any losses, direct or indirect damages, lost profits as a result of delayed delivery by the courier company or/and suspension of the offer of a specific product or products, as well as any other changes in the content of social-plovdiv.eu.
9. The SUPPLIER collects and uses the information for the purposes of direct marketing, for promotions, for organizing raffles, inquiries, surveys. To compile internal statistics and for statistical purposes by providing information about site traffic to advertisers/advertising agencies or third parties who keep statistics on USERS’ clicks and other actions on their advertising banners and links.
VІІ. Place an order
1. Every USER can request an order for a product (goods) of his choice.
2. When requesting an order from the social-plovdiv.eu site, the USER orders a product (goods) chosen by him. By ticking the box “I agree with the General Terms and Conditions” and pressing the virtual “Order” button, the USER makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Law. With this statement, the USER declares that he is familiar with the present general conditions, accepts them and undertakes to comply with them. The electronic statement made in this way acquires the quality of an electronic document within the meaning of the cited law when it is recorded on a corresponding medium in the server maintained by the SUPPLIER, owner of social-plovdiv.eu, through a generally accepted standard for conversion in a technical way, making its reproduction possible.
3. social-plovdiv.eu processes the request submitted by the USER. After processing, a confirmation is sent to the electronic email address specified by the USER within 2 (two) working days from the date of the request. The confirmation contains the following information:
A) Information about the ordered product;
B) Method of payment;
C) Delivery method and delivery address;
D) Value of the order placed.
4. Upon receipt of confirmation of the request, it is considered that the order has been accepted and that a valid contract for the purchase and sale of the selected product at a certain price and under the present conditions has been concluded between the parties – the USER and the SUPPLIER.
5. The SUPPLIER advertises the products it offers through various information channels/sites. Irrespective of the information channel/site from which the USER was informed about the products offered, the USER may request to order a product of his choice only after his consent to the present terms and conditions, available through the website social-plovdiv.eu
6. Every USER must provide a valid email address for correspondence and consent to any future correspondence (exchange of electronic written documents, notifications, complaints, etc.) between him and the SUPPLIER being carried out electronically at the specified from him an email address.
7. The USER declares that the data he provides in the ordering process are true, complete and accurate and, if the latter changes, he will update them in a timely manner. In case of providing incorrect data, the SUPPLIER has the right to immediately terminate the contract concluded between the parties.
8. After successful completion of the order procedure, the USER has a way of secure identification in front of third parties through the valid email address specified by him for correspondence.
9. The delivery of the product chosen by the USER is at the expense of the USER at the prices and conditions of the courier specified in the confirmation.
VІІI. Conclusion of a sales contract
1. USERS use the interface of the SUPPLIER’s page on the social-plovdiv.eu platform to conclude contracts for the purchase-sale of goods offered by the SUPPLIER.
2. USERS conclude the contract for the purchase and sale of goods on the social-plovdiv.eu platform as follows:
2.1. Registering on the social-plovdiv.eu platform and providing the necessary data if the USER has not yet registered;
2. 2. Login to the system for placing orders on the platform by identifying with a username and password;
2. 3. Selecting one or more of the goods offered by the SUPPLIER on the social-plovdiv.eu platform and adding them to a list of goods for purchase;
2.4. Selection of product/s from the list of products for purchase of the SUPPLIER on the social-plovdiv.eu platform, for which a sales contract will be concluded;
2.5. Provision of data for making the delivery;
2.6. Order confirmation.
ІХ. Content of the contract
1. The SUPPLIER and the USERS conclude separate contracts for the purchase- sale of the goods requested by the USERS, regardless of the fact that they are selected with one electronic statement and from one list of goods for purchase.
2. The SUPPLIER can organize together and simultaneously the delivery of the goods ordered with the separate sales contracts.
3. The USERS’ rights in relation to the delivered goods are exercised separately for each sales contract. The exercise of rights in relation to a delivered good does not affect and has no effect in relation to the contracts for the purchase and sale of the other goods. In the event that the USER has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right of withdrawal from the contract for the purchase and sale of certain goods does not affect the contracts for the purchase and sale of the other goods delivered to the USER.
4. The USER has the right to refuse a received delivery of goods from the SUPPLIER within 1 (one) day from the moment of delivery to the USER, in which case he shall pay the SUPPLIER the costs of delivery in both directions. Regardless, the USER is obliged to store the received goods in accordance with the storage requirements indicated on their packaging until the moment of handing them over to a person specified by the SUPPLIER. The goods must not have been opened and/or used and the integrity of the packaging and the goods must not be damaged.
5. The SUPPLIER has the right, for organizational or other reasons, to refuse the execution of a USER’s order, for which the SUPPLIER notifies the USER within one week.
6. When exercising the rights under the sales contract, the USER is obliged to specify precisely and unequivocally the contract and the goods in respect of which he is exercising the rights.
7. The USER pays the price for the individual sales contracts upon their delivery by cash on delivery.
Х. Special rules that apply to persons who have the status of consumer within the meaning of the Consumer Protection Act
1. The rules of this section apply only to the USER, for whom, according to the data specified for the conclusion of the sales contract or during the registration on social-plovdiv.eu, it can be concluded that he is a user within the meaning of the Law on consumer protection.
2. The main characteristics of the goods offered by the SUPPLIER on the social-plovdiv.eu platform are defined in the profile of each good.
3. The price of the goods including all taxes and fees is determined by the SUPPLIER, on the social-plovdiv.eu platform in the profile of each product on the platform. The price does not include shipping costs.
4. Each promotional product is marked with a special sign. The duration of the promotions is for certain dates and/or until stocks run out.
5. The value of postal or transport costs is not included in the price of the goods and is provided as information to the USERS when choosing the goods for concluding the contract of sale.
6. The methods of payment, delivery and performance of the contract are defined in the present conditions and in the information provided to the USER through the mechanisms on the social-plovdiv.eu platform.
7. The information provided to the USERS under this article is current at the time of its visualization on the social-plovdiv.eu platform before the conclusion of the sales contract.
8. USERS agree that all information required by the Consumer Protection Act can be provided through the interface of the social-plovdiv.eu platform or to the e-mail indicated by the USER.
9. 1. With regard to goods that fall within the scope of the Consumer Protection Act, in the part regarding distance contracts, the USER has the right, without owing compensation or penalty and without giving a reason, to withdraw from the concluded contract within a period of 14 (fourteen) days, starting from the date of acceptance of the goods by the SUPPLIER through the single contract cancellation form available on the SUPPLIER’s website on the social-plovdiv.eu platform at: https://en.social-plovdiv .eu/documents/formulyar-otkaz-ot-porachka.pdf.
9. 2. The right of refusal under item 1 does not apply in the following cases:
a. for the delivery of goods made to the order of the user or according to his individual requirements;
b. for the delivery of goods which, due to their nature, may deteriorate in quality or have a short shelf life;
c. for the delivery of sealed goods which have been unsealed after their delivery and cannot be returned for hygiene or health protection reasons;
d. for the delivery of goods which, after being delivered and due to their nature, have been mixed with other goods from which they cannot be separated;
9.3. When the USER has exercised his right to withdraw from the distance contract, the SUPPLIER shall refund all sums received from the user, including delivery costs, without undue delay and no later than 14 (fourteen) days from the date on which it was notified of the user’s decision to withdraw from the contract. The SUPPLIER refunds the amounts received using the same means of payment used by the USER in the initial transaction, unless the USER has expressed his consent to use another means of payment and provided that this is not associated with costs for the USER.
9.4. When exercising the right of refusal, the costs of returning the delivered goods are deducted from the refund amounts, except in cases where the USER organizes the return of the goods himself and at his own expense. The SUPPLIER has no obligation to reimburse the additional costs of delivery of the goods when the user has expressly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the SUPPLIER.
9.5. The USER undertakes to store the goods received from the SUPPLIER in the platform and to ensure the preservation of their quality and safety during the period under paragraph 1.
9.6. The SUPPLIER may withhold payment of the amounts to the USER until it receives the goods or until the USER provides proof that it has sent the goods back, whichever is earlier.
10. The term of delivery of the goods is determined for each product separately when concluding the contract with the user through the SUPPLIER’s website on the social-plovdiv.eu platform.
11. If the SUPPLIER cannot fulfill the contract because it does not have the ordered goods, it is obliged to notify the USER.
XІ. Execution of the contract
1. The SUPPLIER on the social-plovdiv.eu platform organizes the delivery and handover of the goods to the USER by a relevant courier within the time limit specified at the conclusion of the contract.
2. If the term under pt.1 is not expressly agreed between the parties at the conclusion of the contract, the SUPPLIER organizes the delivery and handover within a reasonable time. If the SUPPLIER fails to organize the delivery within the specified period, the same is obliged to notify the USER.
3. If the USER is not present at the specified delivery address in the time range chosen by him, the courier applies his work rules regarding the delivery and its payment.
4. The USER must inspect the goods at the time of delivery and handover and, if they do not meet the requirements, notify the SUPPLIER immediately on the social-plovdiv.eu platform. If the USER does not notify the SUPPLIER through the platform, the goods are deemed to be approved as conforming to the requirements, except for hidden defects.
ХІІ. Delivery
1. ДОСТАВЧИКЪТ се задължава да достави поръчания продукт (стока), чрез куриерска услуга от лицензиран пощенски оператор, съгласно неговите правила за дейност, с наложен платеж на точно посочен адрес за доставка на територията на Република България. Клиентът се задължава да приеме доставката и да заплати наложения платеж съгласно обявената цена в момента на поръчката.
2. ДОСТАВЧИКЪТ не носи отговорност за забавени доставки по вина на куриера.
XIІІ. Права и задължения на ДОСТАВЧИКА
1. The SUPPLIER undertakes to exercise the care of a good trader when carrying out its activities.
2. The SUPPLIER undertakes to comply with the assumed obligations under the terms and conditions of these terms and conditions.
3. The SUPPLIER has the right to receive the price of the goods sold by him.
4. Successful user registration or submitted order request by the USER does not oblige the SUPPLIER to provide the products (goods) subject to these General Terms and Conditions.
5. If the USER uses social-plovdiv.eu to distribute commercial or other information for commercial purposes without the express permission of the SUPPLIER, he has the right to disable or delete the username and password to access the USER’s user profile.
6. If the USER uses social-plovdiv.eu to distribute information not authorized by law, the SUPPLIER has the right to disable or delete the user name and password to access the USER’s user profile. In these cases, the SUPPLIER has the right to seek compensation from the USER for all damages suffered
7. social-plovdiv.eu has the right to install cookies on the computers of the registered user. The latter are small text files that are saved from the Internet page through the Internet server on the hard disk of the registered user and enable the recovery of information about the registered user, identifying him to the social-plovdiv.eu system.
8. The SUPPLIER is not responsible for non-fulfillment of its obligations under these General Terms and Conditions, in the event of force majeure or other circumstances that occurred through no fault of its own and beyond its control, which could not have been reasonably foreseen. Impossibility of delivery of goods to the SUPPLIER from third countries and partners, which impossibility is a consequence of force majeure circumstances, is also considered as force majeure circumstances. Force majeure includes war, fire, natural disasters, general strike, major accidents, governmental measures, legislative measures, changes in regulations and conditions of trade with foreign countries and the like.
9. The SUPPLIER is not responsible for the time during which the platform was unavailable due to force majeure or other technical reasons.
10. The SUPPLIER is not responsible for damages from comments, opinions and publications under the products, news and articles on the social-plovdiv.eu platform.
11. The SUPPLIER is not responsible in the event of overcoming the security measures of the technical equipment and the resulting loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.
12. The SUPPLIER is not responsible in the event of concluding a sales contract, providing access to information, loss or change of data occurring as a result of false identification of a third party who impersonates the USER, if it can be judged from the circumstances , that this person is the USER.
ХІV. Rights and obligations of the USER
1. The USER has the right to access and correct his/her personal data provided when filling out an electronic application form for registration, with the exception of Username.
2. With the publication of opinions, materials and content by the USER in any form on the site, the USER grants social-plovdiv.eu the right to use, record, store, distribute them publicly on the Internet, including offering access to an unlimited number persons to them without any remuneration being owed therefor.
3. In the event that the opinions, content and materials provided by the USER include objects of intellectual property, the USER declares that he is the holder of the relevant intellectual property rights over them or has the right to use the relevant materials in the manner specified in these General Terms and Conditions, including the right to provide the use of the relevant materials, having acquired this right on a legal, contractual or other basis, and that the availability of this content on social-plovdiv.eu and its use in accordance with these General Terms and Conditions does not infringe intellectual property rights , personal or other rights of third parties. In case there is a violation of such rights, the SUPPLIER bears no responsibility and completely dissociates itself from them.
4. The USER agrees that no remuneration is due for the provision of the materials and for the assignment of copyright for them. The SUPPLIER does not owe compensation for the use of the content by third parties.
5. If the USER violates any of the obligations assumed by him under these terms and conditions, the USER bears full and complete responsibility in accordance with the applicable Bulgarian law.
6. The USER shall be responsible for all damages caused to the SUPPLIER as a result of incomplete, inaccurate, false or fraudulent information provided by him.
7. The USER agrees to pay the price and receive the requested goods.
ХV. The protection of personal data
1. The SUPPLIER on the social-plovdiv.eu platform takes measures to protect the USER’s personal data in accordance with the Personal Data Protection Act and General Data Protection Regulation 2016/679.
2. For reasons of security of the USERS’ personal data, the SUPLLIER in the social-plovdiv.eu platform will send the data only to the e-mail address that was specified by the USERS at the time of registration.
3. The SUPPLER in the social-plovdiv.eu platform has the right to store data in the final communication device of the USERS, unless the latter expressly shows his disagreement to this.
4. The USER with or without registration agrees that the SUPPLIER of the social-plovdiv.eu platform has the right to collect, store and process data about the behavior of the USER when using the SUPPLIER’s electronic store on the social platform -plovdiv.eu.
5. The SUPPLIER processes personal data of its customers in accordance with the Privacy Policy, which is published at – https://socail-plovdiv.eu/poveritelnost/.
6. At any time, the SUPPLIER on the social-plovdiv.eu platform has the right to require the USER to identify himself and to certify the authenticity of each of the circumstances and personal data announced during registration.
7. In the event that for any reason the USER has forgotten or lost his username and password, the SUPPLIER of the social-plovdiv.eu platform has the right to apply the announced “Procedure for lost or forgotten usernames and passwords”, available at: https:/ /socail-plovdiv.eu/profil/lost-password/
XVI. Amendment and access to the general conditions
1. These general conditions may be amended by the SUPPLIER of the social-plovdiv.eu platform, of which the latter will notify all registered USERS in an appropriate manner.
2. The SUPPLIER on the social-plovdiv.eu platform and the USERS agree that any addition and amendment to these general terms and conditions will have an effect on the USER in one of the following cases:
2.1. after being expressly notified by the SUPPLIER on the social-plovdiv.eu platform and if the USER does not state within the 14-day period granted to him that he rejects them; or
2.2. after their publication on the SUPPLIER’s website on the social-plovdiv.eu platform and if the USER does not state within 14 days of their publication that he rejects them;
2.3. with its explicit acceptance by the USER through his profile on the SUPPLIER’s website on the social-plovdiv.eu platform.
3. The USER agrees that all statements of the SUPPLIER on the social-plovdiv.eu platform, in connection with the amendment of these general conditions, will be sent to the e-mail address specified by the USER during registration. The USER agrees that e-mails sent in accordance to this Article do not need to be signed with an electronic signature in order to be effective against him.
4. The SUPPLIER publishes these general terms and conditions at: together with all additions and amendments to them.
XVII. Termination
1. The relations between the parties are also terminated upon the occurrence of any of the circumstances provided for in these General Terms and Conditions, as well as in the following circumstances:
A) suspension of the activity of the SUPPLIER or termination of maintenance of social-plovdiv.eu;
B) unilaterally by the SUPPLIER with suspension of access to the USER’s website, entirely at the SUPPLIER’s discretion;
C) automatically with the voluntary de-registration of the USER from the website social-plovdiv.eu;
D) mutual consent of the parties for the termination;
E) other cases provided for in these General Terms and Conditions;
F) other cases provided for by law. 2. Upon termination of the legal relationship between the USER and the SUPPLIER, social-plovdiv.eu has the right to deactivate the USER’s User Profile
XVІІІ. Other terms
1. The USER and the SUPPLIER in the social-plovdiv.eu platform undertake to protect each other’s rights and legal interests, as well as to protect their trade secrets, which became their knowledge in the process of executing the contract and these general terms and conditions.
2. The USER and the SUPPLIER undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence between them. The publication of correspondence in print and electronic media, Internet forums, personal or public websites, etc. can be considered public domain.
3. In the event of a conflict between these terms and conditions in the individual contract between the SUPPLIER and the USER, the clauses of the individual contract shall prevail.
ХІХ. Applicable law
1. The legislation in force in the Republic of Bulgaria applies to all matters not settled by these conditions.
2. Any potential dispute between the SUPPLIER, owner of social-plovdiv.eu, and the USERS shall be resolved by mutual agreement.
3. In case of failure to reach an agreement to resolve the dispute out of court, the parties may refer the dispute for resolution by the competent Bulgarian courts or through out-of-court conciliation proceedings
XX. Final provisions
1. The written form is deemed to be complied with by sending a message to legal@social-plovdiv.eu, as long as the statement is technically recorded in a way that makes it possible to reproduce it.
2. The parties agree that in the event that one of the clauses (or several of the clauses) under these General Terms and Conditions is found to be invalid, this will not invalidate the contract, other clauses or its parts. The invalid clause will be superseded by the mandatory rules of law or established practice.
3. Supervisory authorities:
Commission for the Protection of Personal Data
Address: Sofia, “Prof. Tsvetan Lazarov” №2,
Website: www.cpdp.bg
Consumer Protection Commission
Address: 1000 Sofia, “Slaveikov” square #4A, floors 3, 4 and 6,
hotline: 0700 111 22
Website: www.kzp.bg
4. If the USER disagrees with these terms and conditions, the SUPPLIER refuses to provide access to the products offered by the site, as well as to be a party to legal relations with the relevant user.